Swedish Massage (RQF) Certificate Level 3
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Swedish Massage (RQF) Certificate Level 3

3 Lessons only £607.49
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Syllabus

Unit One: Monitor and maintain health and safety practice in the salon (R/600/8780)

On completion of this unit you will:

  • Be able to carry out a risk assessment
    • carry out risk assessments and take necessary actions
    • state the reason for carrying out risk assessments
    • describe the procedures for carrying out a risk assessment
    • describe when risk assessments should be carried out
    • outline necessary actions to take following a risk assessment
  • Be able to monitor health and safety in the salon
    • monitor and support the work of others to ensure compliance with health and safety requirements
    • outline the health and safety support that should be provided to staff
    • outline procedures for dealing with different types of security breaches
    • explain the need for insurance

Unit Two: Provide Body Massage (D/601/3559)

On completion of this unit you will:

  • Be able to prepare for a body massage treatment
    • prepare themselves, client and work area for body massage
    • use suitable consultation techniques to identify treatment objectives
    • advise the client on how to prepare for the treatment
    • provide clear recommendations to the client
    • select products and tools to suit client treatment needs, skin types and conditions
    • describe salon requirements for preparing themselves, the client and work area
    • describe the environmental conditions suitable for body massage treatments
    • describe the different consultation techniques used to identify treatment objectives
    • describe how to select products and tools to suit client treatment needs, skin types and conditions
    • describe the different skin types and conditions
    • explain the contra-indications that prevent or restrict body massage treatments
    • state the objectives of massage treatments
    • state the benefits derived from massage treatments
    • identify general body types
    • describe the different types of body fat
    • outline common postural faults
  • Be able to provide for a body massage treatment
    • communicate and behave in a professional manner
    • follow health and safety working practices
    • position themselves and client correctly throughout the treatment
    • use products, tools and techniques to suit clients treatment needs, skin types and conditions
    • complete the treatment to the satisfaction of the client
    • record and evaluate the results of the treatment
    • provide suitable aftercare advice
    • explain how to communicate and behave in a professional manner
    • describe health and safety working practices
    • explain the importance of positioning themselves and the client correctly throughout the treatment
    • explain the importance of using products, tools and techniques to suit clients treatment needs, skin types and conditions
    • Describe the benefits and uses of mechanical massage and pre-heat treatments
    • describe how treatments can be adapted to suit client treatment needs, skin types and conditions
    • state the contra-actions that may occur during and following treatments and how to respond
    • explain the importance of completing the treatment to the satisfaction of the client
    • explain the importance of completing treatment records
    • describe the methods of evaluating the effectiveness of the treatment
    • describe the aftercare advice that should be provided
    • describe the structure and the main functions of the following body systems in relation to massage:
      • skin
      • skeletal
      • muscular
      • cardio-vascular
      • lymphatic
      • nervous
      • digestive
      • urinary
      • endocrine
    • describe the main diseases and disorders of body systems
    • describe the effects of massage on the body
    • describe the uses of the five classical massage movements
    • describe the uses of different massage mediums
    • describe the legislation relating to the provision of massage treatments

Unit Three: Client care and communication in beauty-related industries (T/601/4457)

On completion of this unit you will:

  • Be able to communicate and behave in a professional manner when dealing with clients
    • behave in a professional manner within the workplace
    • use effective communication techniques when dealing with clients
    • adapt methods of communication to suit different situations and client needs
    • use effective consultation techniques to identify treatment objectives
    • provide clear recommendations to the client
    • assess the advantages and disadvantages of different types of communication used with clients
    • describe how to adapt methods of communication to suit the client and their needs
    • explain what is meant by the term ‘professionalism’ within beauty related industries
    • explain the importance of respecting a client’s ‘personal space’
    • describe how to use suitable consultation techniques to identify treatment objectives
    • explain the importance of providing clear recommendations to the client
  • Be able to manage client expectations
    • maintain client confidentiality in line with legislation
    • use retail sales techniques to meet client requirements
    • evaluate client feedback
    • evaluate measures used to maintain client confidentiality
    • explain the importance of adapting retail sales techniques to meet client requirements
    • identify methods of improving own working practices
    • describe how to resolve client complaints